工作详情
Hotline Personnel
knapp(https://www.knapp.com),top 10 company in global logistic industry, is looking for hotline staff:
working responsibilities:
1.issue record via phone call in customer’s mother language
2.record the customer data and description of the issue
3.prioritization of the breakdown
4.allocation to the particular 2nd level/to the particular technical-group
5.translation function between the customer and technical colleague
6.status notification to the customer
7.create translate the breakdown-record
8.organization of technical attendance on site
9.customer training course (translationsiness trip) at the place of the customer
10.working location: taicang, jiangsu province
qualification:
1. bachelor degree or above
2. could communicate in korean and english fluently both orally and in written
3. spirit of learning
treatment:
working related training
salary: 8k-12k
free lunch
if interested, please feel free to send cv to