工作详情

北京远程睿智商务咨询有限公司 于 2015-01-15 发布了

英语/法语/德语客服实习生

工作类型 其它 | 实习生
源语言法语 目标语言简体中文
地点北京
工作性质实习

job description:
1. receives customers and collects the documents required for application
2. carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
3. collects the documents in right order and input necessary information into internal system accurately
4. interviews the applicants; asks necessary questions and makes notes
5. files and maintains the documents collected
6. answer customers inquires
7. support other positions when needed
8. keep customers information confidential
9. other tasks as required

qualifications for the position:
1. college degree or above
2. good command in english, french, german or dutch
3. 1-2 years service-related working experience preferred, fresh but fast learning graduate accepted
4. excellent communication skills; ability to communicate clearly & effectively is a must
5. self-motivated, patient & professional
6. strong sense of customer-focus, knowledge of customer service techniques & principle preferred
7. responsibility and team work spirit; detail-oriented & reliable.
8. be able to work independently & multitask. capable to work under pressure
9. other tasks as required

简历投递邮箱: job.bjs@tlscontact.com
邮件标题: 名字+学校+ 专业+开始实习时间及天数
实习时间:2015年2月开始,周一至周五全职实习,根据实习期间表现,毕业有转正机会
实习地点:北京市朝阳区东大桥路9号侨福芳草地大厦c座3层

公司信息

北京远程睿智商务咨询有限公司
Founded in 1982 in France, TLScontact specializes in delivering outsourced customer relationship management. We operate a growing number of face-to-face contact centers worldwide, providing an exceptional standard of personal customer service with unrivaled levels of security, management control and transparency for our clients.

TLScontact is an equal opportunity employer. At TLScontact we believe that what makes us so successful, first and foremost, are our employees. We have a passion that drives employees to reach their potential. Our employees:

• Can develop their potential
• Are part of a worldwide team
• Take advantage of worldwide best practices
• Are socially responsible
• Work in a fair environment