工作详情
英语/法语/德语客服实习生
job description:
1. receives customers and collects the documents required for application
2. carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
3. collects the documents in right order and input necessary information into internal system accurately
4. interviews the applicants; asks necessary questions and makes notes
5. files and maintains the documents collected
6. answer customers inquires
7. support other positions when needed
8. keep customers information confidential
9. other tasks as required
qualifications for the position:
1. college degree or above
2. good command in english, french, german or dutch
3. 1-2 years service-related working experience preferred, fresh but fast learning graduate accepted
4. excellent communication skills; ability to communicate clearly & effectively is a must
5. self-motivated, patient & professional
6. strong sense of customer-focus, knowledge of customer service techniques & principle preferred
7. responsibility and team work spirit; detail-oriented & reliable.
8. be able to work independently & multitask. capable to work under pressure
9. other tasks as required
简历投递邮箱: job.bjs@tlscontact.com
邮件标题: 名字+学校+ 专业+开始实习时间及天数
实习时间:2015年2月开始,周一至周五全职实习,根据实习期间表现,毕业有转正机会
实习地点:北京市朝阳区东大桥路9号侨福芳草地大厦c座3层