RWS 于 2019-11-04 发布了

全职岗位 需驻场某知名外资银行现场办公

key responsibilities:

translations responsibilities:
• provide high-quality translation of time-sensitive and confidential materials from english to chinese for mainland china markets and vice versa. translations of various types of documents, e.g. pitch books, presentations, correspondences, regular market updates and other materials that may be related to the business
• utilizes tools to facilitate reuse of previously translated content stored in translation memory/database. actively contribute to enhancing translation memory/database
• provide excellent customer service in a fast-paced environment. interact with clients and gather details on job requests as required from time to time
• discuss with supervisor to clearly understand deadlines and instructions for processing a document properly
• complete job tracking and monthly billing requirements as part of the workflow process
• any ad hoc duties assigned

workflow responsibilities: support front desk activities as and when required to support supervisor and coordinate with internal clients or external suppliers for job distribution, proof reading etc.
• primary point of contact for clients, responsible for assigning incoming work to the appropriate resources. interacts with clients and gathers detailed information on job requests (e.g. deadlines, instructions, billing details)
• manages the department mailbox and job dashboard accordingly and is responsible for doing assigning jobs and also hand over to next shifts
• handle translation projects to ensure deadlines are met, prioritize workload and makes adjustment to meet business needs as required, where necessary negotiates deadlines
• provide excellent customer service in a fast-paced, multi-shift production environment
• communicate effectively with clients and suppliers locally and globally regarding queries on documents
• provide clear directions to translators on deadlines and document processing
• establish an inclusive and positive team-oriented work environment
development value:
• personal development; communication skills; translation skills
• exposure to a diverse group of clients at all levels of the organization

person specification
knowledge/experience:
• 3-5 years of experience as a professional translator, in financial field preferred
skills:
• translations speed of 2,500 words per day
• highly proficient in both english and chinese languages (oral and written communications inclusive)
• advanced knowledge of microsoft office (powerpoint, excel and word)
qualifications:
• university graduate in related field
• master degree in linguistics preferred competencies:
• ability to assess work and make decisions regarding prioritisation of requests
• strong customer service and administrative skills
• ability to handle multiple tasks and work under heavy pressure
• ability to cultivate a cooperative working environment
• team spirit and proactive attitude
• great attention to detail and focus on quality and accuracy
• demonstrates enthusiasm and willingness to learn